Systems Security and Disaster Recovery

Information Security

Everest is proud to be an ISO 27001:2022 certified company.

Everest has a robust Information Security Management System with the following major components:

    1. Layers of protection including physical controls, logical controls, de-identification controls.
    2. Security tools and technology in place for example Multi-Factor Authentication, Managed Detection and Response with a 24/7 Security Operations Center, encryption at rest and in transit.
    3. Continual security awareness training program.
    4. Policies and procedures aligned with ISO 27001:2022.
iso certification 2022

Business Continuity/Disaster Recovery

The program mandate is to ensure employee safety, business continuity and prepare each of our office locations for potential disruptive events so that critical services, functions, and applications will be restored as quickly as possible.

Testing of Everest’s Business Continuity and Disaster Recovery plans are conducted annually. This provides an opportunity to ensure technologies and procedures function as expected and that any issues are addressed proactively. Warm standby servers running business critical applications are located off-site from production servers with data synchronized from production servers to warm standby servers several times daily to guarantee data and services can be restored with minimal disruption to the operation and clients. Technology such as Virtual Private Networking enables staff to connect to the warm standby infrastructure and continue working with minimal disruption. Additional hardware redundancies and technologies are in place to ensure the availability of business-critical applications and access to clients’ study data.

Access to Trial Sponsors’ Networks/Systems

Everest has developed partnerships with a number of major pharmaceutical companies.

In some cases, Everest personnel are authorized with secure access to the clients’ networks and systems to work seamlessly with these clients’ internal staff teams, and gain efficiency and convenience in using the clients’ existing standards. Everest has an experienced IT team to enable and maintain the connectivity of these systems.

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