Everest Clinical Research (Everest) is committed to excellence in serving our sponsor companies and other related partners. Some individuals working within those companies may have disabilities. Everest is committed to working effectively with people with disabilities while visiting or accessing Everest services.

Customer Service Policy

Everest has an Accessibility Standard for Customer Service policy. This policy is consistent with local and applicable Customer Service Standards. Such policy is available upon request.  This policy is shared below and is also available in accessible formats upon request.


Everest invites feedback from the sponsor companies or individuals working for the sponsor companies or related partners with regards to the ways Everest provides services to people with disabilities. Each individual's feedback or complaint will be responded to within a reasonable period of time allowing for proper investigation if required. Such feedback or complaint may be provided to Everest either verbally or in writing.  We can arrange for accessible feedback and alternate formats upon request.

Contact Information

Everest’s Accessibility Officer may be contacted as follows:
c/o Everest Clinical Research
675 Cochrane Drive, East Tower, 4th Floor Markham, Ontario, Canada, L3R 0B8
Tel: +1(905) 752-5222
Fax: +1(905) 752-5223
Email: [email protected]

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